[applejax]

We've seen a few little annoyances pop up, so I ask how long it usually takes to work these bugs out of a new car? Surely Mazda won't wait until the next model year to begin fixing this stuff at the factory.

Is there a specific time or event where the manufacturer will address problems at a factory level (i.e. TSB's, etc.)?

 

[Steve 6er]

Reading Topic: When is a bug not a bug?

It's not a bug. It's a feature. You didn't know?

 

[Steve 6er]

Reading Topic: When is a bug not a bug?

Oh...and to answer your question: all car makers have a quality assurance programme. This means they put all feedback, all complaints and all guarantee issues into one big SOB database.

Then comes the law of the great numbers. You will very soon start seeing any unacceptable differencies from the error-rate expected. And that will go into the engineering dept which tries to figure out if the problem is a build issue, or a construction issue. Or simply the users behaving differently from what was expected.

Then the proper actions and measures are taken.

 

[halfadozen]

Reading Topic: When is a bug not a bug?

Just to add to Steve's comments - they fix things in the plant as soon as they are a) aware there is a problem and B) have figuired out how to fix the problem.

 

[NY Mazda6]

Replying to Topic 'When is a bug not a bug?'

QUOTE

Originally posted by Steve 6er


            It's not a bug. It's a feature. You didn't know?[/b]

Does that mean I have to get the BOSE stereo w/ that? Heh..j/k :hoho