This has happened twice recently. When I lower the passenger visor, and pull it to the left to screen that middle space -- I bumped that black "box" behind the rear view mirror. Both times the audio immediately stopped, the dash display went blank, and the fob no longer worked. It's the most bizarre thing. First time it happened my husband checked all the fuses and found and replaced one that apparently controls a bunch of different things, and that fixed it. It just happened again and, yeah, he'll replace the fuse again. [Going forward I'll be careful not to hit that damn box again. ] My question is: what the heck is in that box that a light bump knocks out all that stuff?! I never thought it contained anything so I'm baffled.