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Toyota Avalon proving 'problematic' as quality concerns grow for automaker

It's fair to say that Toyota's reputation for bulletproof quality has been enduring a few hits lately, and the 2006 Avalon looks like it will add to the discussion. With service bulletin issued for everything from bad catalytic converters to oil-supply line leaks and bad U-joint welds, the nameplate's largest and most expensive offering is leaving many owners frustrated.

While the automaker has declined to get specific about the Avalon's problems, adjustments are being made to the car's assembly lines. But even though the model is early in its production cycle, the automaker isn't getting a free pass from the media - Consumer Reports' quality metric has dipped to 'average' - below major competitors like the Ford Five Hundred, Buick LaCrosse and Kia Amanti. The magazine's survey has turned up issues in steering, body integrity and suspension.

(Click through to the jump for more details and the link!)

According to AutoWeek, many company loyalists are upset with the perceived quality lapses - and given that Toyota customers have been accustomed to vehicles that have consistently scored well on the reliability charts, it may unwittingly have created a public-relations problem of its own design. Company loyalists that have come to expect consistency in quality are arguably pre-conditioned to excellence, and are audibly more frustrated when their expectations are not met.

Analysts, critics, and marque devotees alike fear Toyota's rapid expansion has taken the automaker's eye off the quality ball. What do you think? Check out the AutoWeek article here http://whttp//www.autoweek.com/apps/pbcs.d...=73243279592052 , then sound off in 'Comments.'

http://www.autoblog.com/2006/05/02/toyota-...cerns-grow-for/
 

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Toyota Avalon proving 'problematic' as quality concerns grow for automaker

It's fair to say that Toyota's reputation for bulletproof quality has been enduring a few hits lately, and the 2006 Avalon looks like it will add to the discussion. With service bulletin issued for everything from bad catalytic converters to oil-supply line leaks and bad U-joint welds, the nameplate's largest and most expensive offering is leaving many owners frustrated.

While the automaker has declined to get specific about the Avalon's problems, adjustments are being made to the car's assembly lines. But even though the model is early in its production cycle, the automaker isn't getting a free pass from the media - Consumer Reports' quality metric has dipped to 'average' - below major competitors like the Ford Five Hundred, Buick LaCrosse and Kia Amanti. The magazine's survey has turned up issues in steering, body integrity and suspension.

(Click through to the jump for more details and the link!)

According to AutoWeek, many company loyalists are upset with the perceived quality lapses - and given that Toyota customers have been accustomed to vehicles that have consistently scored well on the reliability charts, it may unwittingly have created a public-relations problem of its own design. Company loyalists that have come to expect consistency in quality are arguably pre-conditioned to excellence, and are audibly more frustrated when their expectations are not met.

Analysts, critics, and marque devotees alike fear Toyota's rapid expansion has taken the automaker's eye off the quality ball. What do you think? Check out the AutoWeek article here http://whttp//www.autoweek.com/apps/pbcs.d...=73243279592052 , then sound off in 'Comments.'

http://www.autoblog.com/2006/05/02/toyota-...cerns-grow-for/
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Interesting article, funny, I was looking at Forbes and they have this car rated as its number one sedan in its price range! " Oh What a Feeling"
 

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The last-gen Camry had dipped to "average" reliability when it debuted, but within months was marked excellent again. I wouldn't worry, but this just goes to show that every manufacturer has 1st-model-year problems.
 

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The other thing to keep in mind is that the differences in automotive reliability have become so small that a change of a couple of percentage points in your problem rate can make these swings in reported reliability.

It doesn't take much to go from Much-Better-Than-Average to Average (7 problems per 100 cars, fewer in crucial areas like powertrain).
 

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Damn my mom has a brand new Avalon. Thing is like a limo it rides so well.. She has no issues with it other than the 50 bux it takes to fill the tank but she only fills up once a month.. I actually like the car, even tho it is gigundous!!!
 

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When my mom was shopping for her 06 camry, we checked out the Avalon and came close to considering it for purchase, man, its a sweet car. I now think that I would have maybe opted for an Acura TL had it been me.
 
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