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Discussion Starter #1
Looking for some positive dealership experiences. The one I dealership liked closed back in February or so. The last one I went to quoted me $700 bucks to install a mazdaspeed6 CAI. They could not feel the miss or studder at low rpm and heavy throttle.

So lets see some positive reviews, preferably in SE Michigan.
 

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Looking for some positive dealership experiences. The one I dealership liked closed back in February or so. The last one I went to quoted me $700 bucks to install a mazdaspeed6 CAI. They could not feel the miss or studder at low rpm and heavy throttle.

So lets see some positive reviews, preferably in SE Michigan.
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are you talking about sterling mazda?
 

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Discussion Starter #4
Yeah ... Sterling Mazda went away when Duncan Ford was bought by the Suburban Automotive Group. I liked the the saleman. Thew parts guys was experienced. I don't know about the service department since they closed, actually within weeks of my purchase. Too bad.

It's coming up on a week and no positive referals. Not looking good.
 

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East Imports in Wyoming (near Grand Rapids) is pretty good. If you've got mods do NOT do Orrin B. Haayes.
 

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Got mine at les stanford in jackson. Its a Nissan dealer LOL. I got a used one from there 2000 below kelly blue book. :nana:
 

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Depends on where you live. I have 2 dealers with in 5 miles from my house. Both are pretty good. One is in farmington (suburban imports), and one in Livonia (Ralph Thayer). I know people at both. Pm me for any other info...
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Please give me some of what you are smoking.

If you think Farmington Hills Suburban has good service you need to get your head checked.
 

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Please give me some of what you are smoking.

If you think Farmington Hills Suburban has good service you need to get your head checked.
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This is where im getting my car from, and I can say, so far, its a 50/50 experience with me. I am not entirely pleased with their salespeople, I dont think they do business in a manner which really is projected to warm the customer into buying a 30k+ car and last but not least, their numbers, times and promises never match how the events, prices and schedules ever unfold. I will however get my car, and then wash my hands of their dealership if necessary to find one that will facilitate my needs more along the lines of what I feel customer service should be. However, if you do go there, demand to deal only with their floor manager, Derrick Walker. Classy guy.
 

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Please give me some of what you are smoking.

If you think Farmington Hills Suburban has good service you need to get your head checked.
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Its sad but true. When I was in the process of buying my car, the salesman was riding my dick with calls and emails multiple times per day. Now that I have taken delivery of the car, I emailed him once about a small issue with the car, which is nothing huge but something he wouldnt even have to address majorly, and this guy is avoiding my like the plague. I love it, so, sadly, for him, when i got the Customer Experience survey I gave him straight zeroes. They stink wholly, there is nothing positive I can say about them except positively stay away from their dealership. I am still happy at the fact that I got a good deal, but not satisfied with their service.
 

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Discussion Starter #13
hese are our choices in SE Michigan:

Metro Mazda 21425 Woodward Ave
(248) 548-0444 Ferndale, MI
Arnold Mazda 29187 Gratiot Ave
(586) 445-6080  Roseville, MI
Suburban Mazda 1794lelawn Dr
(248) 822-7084 Troy, MI
Suburban Mazda Nissan 1800lelawn Dr
(248) 649-2300  Troy, MI
Thayer Mazda 34501 Plymouth Rd
(734) 425-1294 Livonia, MI
Ralph Thayer Automotive 34501 Plymouth Rd
(734) 425-5400 Livonia, MI
Sterling Mazda 23955 Allen Rd
(734) 362-8093 Trenton, MI
 

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You forgot Sesi.
 

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Discussion Starter #15
Ok:
SESI MAZDA
950 E. MICHIGAN AVE.
YPSILANTI , MI 48198
Phone: 734-482-7133

And:
Metro Mazda 21425 Woodward Ave
(248) 548-0444 Ferndale, MI
Arnold Mazda 29187 Gratiot Ave
(586) 445-6080 Roseville, MI
Suburban Mazda 1794lelawn Dr
(248) 822-7084 Troy, MI
Suburban Mazda Nissan 1800lelawn Dr
(248) 649-2300 Troy, MI
Thayer Mazda 34501 Plymouth Rd
(734) 425-1294 Livonia, MI
Ralph Thayer Automotive 34501 Plymouth Rd
(734) 425-5400 Livonia, MI
Sterling Mazda 23955 Allen Rd
(734) 362-8093 Trenton, MI

But no rave reviews for any of these dealers. Too bad.
 

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Ok:
SESI MAZDA
950 E. MICHIGAN AVE.
YPSILANTI , MI 48198
Phone: 734-482-7133

And:
Metro Mazda 21425 Woodward Ave
(248) 548-0444 Ferndale, MI
Arnold Mazda 29187 Gratiot Ave
(586) 445-6080 Roseville, MI
Suburban Mazda 1794lelawn Dr
(248) 822-7084 Troy, MI
Suburban Mazda Nissan 1800lelawn Dr
(248) 649-2300 Troy, MI
Thayer Mazda 34501 Plymouth Rd
(734) 425-1294 Livonia, MI
Ralph Thayer Automotive 34501 Plymouth Rd
(734) 425-5400 Livonia, MI
Sterling Mazda 23955 Allen Rd
(734) 362-8093 Trenton, MI

But no rave reviews for any of these dealers. Too bad.
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I got mine from Sesi. Sales expericence was decent.

I have mentioned this here but I got a cel the dayafter I got it. I had to go in 3 times and finally they ended up replacing the intake manifold. The service manager was not bad either. I dropped off the car sunday The (third time) as I was out of town for a week thinking it would be fixed by then. I came back Saturday, the manifold had not yet arrived. I called them and they set me up with enterprise. Drove a Ford for next 10 days. He then kept me posted about every other day.

I am planning on going next week. This would be a test of service since there a couple of small jobs I need them to look at and under warranty. Wind noise, wheel hub paint etc.
 
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