Open question I am addesssing with MNAO:
My opening E-mail:
I would like an explantion how Mazda Canada can sell (MSRP) the same
car, built in the same plant, for over $3000 (USD) less. Or the question
I should be asking is, why did you charge me thousands of dollars more
for my new US 6s then the same car in Canada??????????
MNAO Responce: #1
Thank you for contacting Mazda North American Operations. I appreciate
the opportunity to respond to you.
In regards to your e-mail, I am unsure of the business practices of
Mazda Canada. I will happily have this question researched for you, and
will update you as soon as I receive a reply.
In the meantime, I'd be glad to send you a couple Zoom-Zoom stickers
for your two Mazda's! Just let me know if you're interested, and I'll
pop them in the mail.
MNAO Responce #2
I've just received information regarding your MAZDA6 pricing questions.
Please understand that Mazda Canada and Mazda North American Operations
are two separate business entities. Each sets their own pricing; thus
Mazda Canada is free to decide MSRP for their vehicles. Please also
keep in mind that warranty coverage is less in Canada, and that there
are no loaner car programs in Canada as well. These are both factors in
deciding MSRP.
I hope this helps.
My responce:
Ashley,
Sorry, this explanation is far from satisfactory. $3,000 for a one year extension on warranty and loaner cars is absurd and an insult to someone's intelligence to even suggest it.
I know you are just a messenger. Is there someone at a higher MOA corporate level that I can seek further explanation from.
I am on several Mazda6 and Mazda Brand specific Forums on the internet and I will be posting my concerns there also.
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Unless Mazda Canada is selling a Mazda6 at a huge loss per car I think US customers are being raked over the coals.
Comments?
My opening E-mail:
I would like an explantion how Mazda Canada can sell (MSRP) the same
car, built in the same plant, for over $3000 (USD) less. Or the question
I should be asking is, why did you charge me thousands of dollars more
for my new US 6s then the same car in Canada??????????
MNAO Responce: #1
Thank you for contacting Mazda North American Operations. I appreciate
the opportunity to respond to you.
In regards to your e-mail, I am unsure of the business practices of
Mazda Canada. I will happily have this question researched for you, and
will update you as soon as I receive a reply.
In the meantime, I'd be glad to send you a couple Zoom-Zoom stickers
for your two Mazda's! Just let me know if you're interested, and I'll
pop them in the mail.
MNAO Responce #2
I've just received information regarding your MAZDA6 pricing questions.
Please understand that Mazda Canada and Mazda North American Operations
are two separate business entities. Each sets their own pricing; thus
Mazda Canada is free to decide MSRP for their vehicles. Please also
keep in mind that warranty coverage is less in Canada, and that there
are no loaner car programs in Canada as well. These are both factors in
deciding MSRP.
I hope this helps.
My responce:
Ashley,
Sorry, this explanation is far from satisfactory. $3,000 for a one year extension on warranty and loaner cars is absurd and an insult to someone's intelligence to even suggest it.
I know you are just a messenger. Is there someone at a higher MOA corporate level that I can seek further explanation from.
I am on several Mazda6 and Mazda Brand specific Forums on the internet and I will be posting my concerns there also.
-----------------------------------------------------------------------------------------
Unless Mazda Canada is selling a Mazda6 at a huge loss per car I think US customers are being raked over the coals.
Comments?