[michael95350]

On the heels of the President's Club announcement, Mazda has followed up with naming 123 dealerships as part of their Gold Cup certification. To be a Gold Cup dealership, the dealerships must be committed to excellent customer service, maintain a quality image and have their staff trained on an ongoing basis.

Click here to see the announcement and the dealerships, listed alphabetically by dealer name.

My dealer made the list :grin2:

 

[my95tsi]

Well that's ironic. I have 6 dealers in my area and the absolute two worst are on this list. Kinda makes me question its legitimacy.


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[waughoo]

I have three locals here and the one that I'm closest too I'm very unimpressed with. However the other two are great and they both made the list whereas the crappy one did not.

 

[Byakuya]

None of the crappy ones in my area made it, but neither did my favorite one.

 

[GerryB]

2 sort of locals for me, but still an hour away. C J Wilson. Yeah, that C J Wilson.

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[mendozahtc]

My Local Mazda Dealer made it, BROWNING MAZDA CERRITOS CA! Nice!

 

[my95tsi]

2 sort of locals for me, but still an hour away. C J Wilson. Yeah, that C J Wilson.

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Ha! These were the two bad ones I was referring to. Maybe you had better luck than me. I now go to Biggers in Elgin and they have been amazing.


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[snowflakezoom14]

My dealer made the list in Indy. Been taking my Mazda's there for the past 10 years. Always serviced and fixed right the first time, never had a problem.

 

[GerryB]

Ha! These were the two bad ones I was referring to. Maybe you had better luck than me. I now go to Biggers in Elgin and they have been amazing.


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Yeah, no experience with them. Bought my 3 from Liberty who promptly sold their franchise to Napleton. Liberty treated me right and even went to Hall in Milwaukee to get my car.

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[jenjen777]

My local(Jenkins Mazda) didn't make the list, which doesn't surprise me. Sport Mazda in Orlando did though, which is where I actually had been planning to go originally, had only stopped in my local one really to test drive and got a deal on my CPO kinda unexpectantly.

 

[Jerrycobra]

my dealer made it, not too surprising. One of the other local ones though have been known to switch and bait haha.

 

[ocramida]

Yeah the MA dealers on the list seem fishy. I've heard bad things about two of them. I've gone to Sentry since they opened in 2002. While it hasn't been a perfect experience (I expect some variance over 15 years) I'd say their overall attitude and treatment has been very good to excellent. I especially appreciate their lack of scripting or faux etiquette. They come across as decent, fair people. And like any person they have good and bad days. They have certainly treated me well. But then again I've been loyal for 15 years...reciprocity is important. IMO


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